Your Mobile Communication Provider in Middle Tennessee Since
1989.
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Service The Service Center
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Pagers & More
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Pagers & More FAQ Table of Contents
When is my bill due?Your bill is printed on the 1st and is due on the 21st of the same month. If you have a past due balance on your bill, your bill is due immediately. Thank you for your prompt payment. Back to TopWill my pager automatically be disconnected after my service period expires?When signing for service you agree to give us a 30 day written notice before canceling service. Your pager will remain active unless there is an overdue balance for more than 30 days. To disconnect your service, please send us a written notice 30 days prior to when you wish your service to be deactivated. You will be responsible for any charges through your 30 day notice. You can bring your 30 day notice to any of our locations, mail it with your bill, or fax it to us at (615) 849-6585. Back to TopHow can I discontinue service on my pager?To disconnect your service, please send us a written notice 30 days prior to when you wish your service to be deactivated. You will be responsible for any charges through your 30 day notice. You can bring your 30 day notice to any of our locations, mail it with your bill, or fax it to us at (615) 849-6585. Back to TopWhere do I send my payments?Mail all Pagers & More payments to:. Pagers & More You may also drop your payment off at any of our locations. Back to TopHow can I Add or Remove Voice Mail?Only the person who has signed the original contract will be allowed to make changes to the account. To add or remove Voice Mail, call Pagers & More at (615) 867-0400. You must pay for Voice Mail in the same increments that you pay your pager bill (quarterly, semi-annually, annually). Back to TopCan I activate my own pager on your service?Pagers & More can activate many different pager frequencies. To find out if your pager is one that we can activate, call Pagers & More at (615) 867-0400. Your pager frequency will be on the back of your pager. Popular frequencies are 929.7875, 929.2125, 929.9625, etc... Back to TopDo I have to return the pager after my service is over?Unless you are renting the pager month-to-month, you paid for your pager when you started your service and it is yours to keep. Back to TopDo you rent pagers?Yes. We rent statewide pagers for $25 per month. There is also a $50 refundable deposit for the pager. Back to TopCan I trade in my pager for a different one?Yes. The upgrade price depends on the pager you want to upgrade into. Normally, pager upgrades cost less than $25. Back to TopCan I add another state to my service?Yes, in addition to Tennessee, you can add Alabama, Kentucky, and Georgia. Call or write for other states and current rates. Back to TopDoes Nationwide service cover 100% of the country?Nationwide service covers a 50 mile radius of most major cities in the US. Stop by any of our stores for a list of cities and a nationwide coverage map. Back to TopDoes Statewide service cover 100% of the state?Tennessee coverage only covers 90% of the state, but we offer different services to tailor the service to your area. Our competent, friendly sales representatives will be glad to assist you in finding the service that is right for you. Back to TopDo you have a pager that gets pages EVERYWHERE?100% paging coverage is not available. Limitations in terrain, climate, and costs prevent companies from providing true ANYTIME, ANYWHERE coverage. Back to TopWhat does pager maintenance cover?Pager maintenance covers any internal problems with the pager (bad clock, not receiving pages, won't vibrate, won't beep). Pager maintenance does not cover abuse, water damage, theft / lost, broken clips, battery covers, or the crystal. Back to TopWhat do I do if my pager is stolen?Call Pagers & More at (615) 867-0400. Let the representative know that your pager is stolen and they will temporarily disconnect your service until you can come in and purchase another pager. Pager maintenance does not cover theft of the pager. Back to TopCan I change my pager number?We can easily change your pager number. Call or stop by any of our stores to have this done. There may be a charge to change the number. Back to TopI just started service, but my bill says I have a "90 day" late charge. Why?When you started your service, you paid for three full months of service. The partial month in which you started your service is now being billed 90 days later. This is not a true LATE charge, but a prorated charge from 90 days ago. For example: If you started your service on April 17th and paid for 3 months of service, your paid for May, June, and July. In August, you would receive a bill for the next three months (August, September, and October) PLUS the last 13 days of April. Those 13 days in April would show in the "90 day" late charge area. Back to TopCan I have more than one number on my pager?Yes. You can put a Nashville number, Memphis number, and /or 1-888 number, etc... on one pager. Price varies depending on which number is added. Back to TopCan I get more than one pager on my number?Only one pager can be assigned to a pager number. Back to TopCan my pager bill and cellular bill be combined?Pagers & More is a different company than the cellular companies and cannot combine their bill with the cellular carrier's bill. Back to TopCan I have my pager call my cellular phone?If someone calls your pager, only your pager will be able to process the call. Pager service will not call another number to alert the user. Back to TopIf I miss a page, can I find out who called me?If you have nationwide service: Yes. Call Pagers & More at 867-0400 or write for specific information. If you have statewide or local service: No. One solution would be to add Voice Mail to your service. This will allow your callers to leave you a message. Even if you miss the page, you can check your Voicemail for the message. Voice Mail is available for only $4.95 per month. Back to TopCan I get a detailed bill of who pages me each month?This is not available. Back to TopCan I have a statewide and nationwide pager on the same pager (frequency)?Statewide and nationwide pagers use different frequencies. Pagers can only be tuned to one or the other. Back to TopIf I change pagers, will I have to change my number?Depending on the pager you choose, you may have to change your number. Stop by any of our stores for more information. Back to TopIf I switch from another company, can I keep my pager number?Your current pager company owns your pager number. Our friendly and knowledgeable Pagers & More representatives can offer other solutions to ensure that your current callers are able to follow your number change. Call them at 867-0400 for more information. Back to Top |
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